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We process your order as soon as it’s placed, and we send it out as soon as possible. Orders placed on working days before 4:00pm are sent out same day to courier, oders placed after 4:00pm are sent out the next working day. Courier then takes 3-5 working days to deliver. Our working hours/days are Saturday-Thursday 9-5pm. That said, during peak times such as new product launches, restocks, seasonal or religious holidays, delivery may be delayed.
If your order is still processing, that means it’s being packed and ready. Once it’s completed that means it left our office. Any changes can be made to the order while it’s still processing. We can not make any changes, or cancel your order, once it had left our office and is marked completed on the system.
Delivery takes 3-5 working days, although frequently courier exceeds expectations and delivers faster than that, but that’s not guaranteed 🙂
We offer trackable flat-rate international shipping via Aramex, which takes between 4-14 working days according to location.
International orders may be subject to customs duties, which are determined by the destination country’s government. RAPPIT is not responsible for customs charges or delays incurred on international orders.
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