Privacy Policy for Rappit

At Rappit, we believe in transparency and respect not just in our craftsmanship, but in how we handle your data.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

1. Personal Information We Collect

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We collect the following:

• Contact details: Name, billing address, shipping address, phone number, and email address.

• Financial information: Payment card information, transaction details, and payment confirmations (processed securely via our payment providers).

• Account information: Username, password, security questions, and preferences.

• Transaction information: Items you view, put in your cart, wishlists, purchases, returns, or past transactions.

• Communications: Information included in your support inquiries or chats with us.

• Device & Usage information: IP address, browser type, network connection, and how you navigate the Services via cookies and similar technologies.

  2. How We Collect Your Information

  • Directly from you: When you create an account, make a purchase, or contact us.

  • Automatically: Through cookies and pixels when you browse our site.

  • From Partners: Including service providers like Shopify and our advertising partners (such as Meta and TikTok).

    3. How We Use Your Personal Information

    • To Provide Services: Fulfilling orders, processing payments, arranging shipping, and managing your account.

    • Marketing & Advertising: Sending promotional updates (if you opt-in) and showing you relevant advertisements based on your interests.

    • Security & Fraud Prevention: To authenticate your account and ensure a secure shopping experience.

    • Legal Reasons: To comply with applicable laws, including the Egyptian Personal Data Protection Law (Law No. 151 of 2020).

4. How We Disclose Personal Information

We may share your data with third parties for legitimate purposes, including:

• Shopify: To power our store and improve our services.

• Vendors & Service Providers: Such as shipping partners (e.g., Aramex/Bosta), payment processors, and data analytics tools.

• Marketing Partners: To show you personalized ads based on your online activity.

• Legal Compliance: When required by law or to protect our rights and safety.

  5. Relationship with Shopify

  Our store is hosted by Shopify. They process your personal information to provide and improve their services. To learn more, you can visit the Shopify Consumer Privacy Policy. You may also exercise certain rights via the Shopify Privacy Portal.

  6. Third-Party Links

  Our store may contain links to other websites (like social media platforms). We are not responsible for the privacy practices of those third-party sites. We encourage you to read their policies.

  7. Children's Data

  Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent and believe your child has provided data, please contact us for deletion.

  8. Security and Retention

  We implement industry-standard security measures, though no system is 100% secure. We retain your information only as long as necessary to provide our services, maintain your account, or comply with legal obligations.

  9. Your Rights and Choices

  Depending on where you live (including under Egypt’s PDPL or GDPR), you may have the following rights:

  • Right to Access/Know: Request a copy of the data we hold about you.

  • Right to Delete: Request that we erase your personal information.

  • Right to Correct: Request that we fix inaccurate information.

  • Right to Opt-Out: You can unsubscribe from marketing emails at any time using the link in the footer of our emails.

  10. Complaints

  If you have concerns about how we process your data, please contact us. In Egypt, you also have the right to lodge a complaint with the Data Protection Center.

  11. Contact Us

  For more information about our privacy practices, if you have questions, or if you would like to make a request, please contact us at 

  Email: Support@rappitwear.com 

  Address: 54 Zizinia, Industrial Area, New Cairo 1, Cairo Governorate